Making the NDIS Journey Easier, One Step at a Time.

My wife and I are both full-time workers, and the ICS team has gone above and beyond to ensure my mother’s service linkages were arranged urgently to meet her needs. They have been providing respectful and reliable services for the past two years, and we are grateful to have been their clients.

ICS also provided a Support Coordinator who speaks my mother’s native language, which has taken a big burden off our shoulders. Thank you to the entire ICS team — we are truly grateful to have known and worked with you.

ICS have been amazing. They took the time to walk me through and help me fully understand my daughter’s NDIS plan. They also made sure I was well informed about her funding and how it was being used. I truly appreciate their support and guidance.

We would like to express our sincere appreciation for the excellent support provided by your team. As our Support Coordinators, you have always been easy to reach, patient, and clear in explaining everything to us. We especially valued that you were willing to meet us face to face whenever we requested, as that was our preference.

Recently, we started receiving core supports (plan-managed) for my father, who had a stroke. We requested a support worker with a health background, and your team went above and beyond to arrange a Registered Nurse who not only has excellent skills but also speaks my father’s native language. This has made communication much easier for him and has helped reduce carer burnout for our family.
Thank you for your outstanding service and genuine care. We truly appreciate your efforts and look forward to continuing with ICS for the long term.